What is Restaurant Management Software?

Restaurant management software is designed to help users manage their food service joint. Some solutions like point of sale (POS) systems have features related to customer interactions, but more often this type of software focuses on behind-the-scenes processes such as accounting, inventory management, and employee scheduling.

Restaurant management software enables restaurant owners and managers to organize back office operations. These apps are used by restaurant employees to keep track of orders, payroll, inventory, and analytics. Managers and owners can use these products to compare business practices at multiple locations, simplify the onboarding process for new employees, and monitor employee effectiveness. These software programs offer a wide range of features for either niche restaurant types or restaurants as a whole. Best-of-breed solutions focus on one specific need, while comprehensive suites provide all the tools you need to easily and effectively manage your restaurant. Leading systems offer a combination of restaurant management and POS features.

Most Popular Restaurant Management Software

TouchBistro reviews
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TouchBistro

Our Score 8.4

User Satisfaction 95%

TouchBistro’s iPad POS system allows you to increase sales, improve service, and make better business decisions. Read Reviews

Toast POS reviews
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Toast POS

Our Score 8.5

User Satisfaction 60%

With Toast POS System, your restaurant business is all set to reach new heights. Read Reviews

HotSchedules reviews
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HotSchedules

Our Score 8.7

User Satisfaction 95%

HotSchedules is a provider of mobile, cloud-based technology designed to automate operational challenges, especially in restaurants and the hospitality sector. Read Reviews

NCR Silver reviews
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NCR Silver

Our Score 8.2

User Satisfaction 95%

NCR Silver is a point-of-sale (POS) system that is hosted on the cloud and developed specifically for the Apple iPad. Read Reviews

How To Choose The Best Restaurant Management Software

Restaurant management software can be used by restaurant owners and employees to manage the operations of their food service establishment. But how do you select the best restaurant management software solution from the numerous good quality products available in the market? To help you make an informed choice, we have prepared this detailed buyer’s guide which tells you the features and factors to look for in your search.

Get to know each product with free trial

The ideal way to start is to sign up for the free trials offered by the best restaurant management software solutions. This will help you to learn about the main features of each application and understand if it is the right fit for your needs. You can start by visiting the websites of these top restaurant management apps to find out if they offer a free trial: TouchBistroToast POSOrdyx Standard, and Breadcrumb POS.

Targeted Businesses

Restaurant management software can be used by restaurant owners and managers to organize back office operations. These tools are used by restaurant employees to manage business processes and daily operations.

Examples of Restaurant Management Software

  • COMCASH Retail ERP: Offers a completely integrated retail accounting system that simplifies the management of your complex distributed organization. All aspects of conventional bookkeeping tasks are optimized for retail companies.
  • TouchBistro Restaurant POS: This app is specifically designed for your food service business. TouchBistro offers an easy and smart iPad-based POS solution for restaurants, bars, cafes, and more.
  • Toast POS: An all-in-one POS and restaurant management platform. Create the best guest experience, improve operations, and boost sales with this solution.
  • Ordyx Standard: Ordyx Standard from Ordyx POS is a cloud-based system designed for restaurants and bars. The solution allows users to stay connected to their business from anywhere around the world.
  • Breadcrumb POS: Runs on the Upserve restaurant platform, connecting payments and offering rich insights. This app is simple yet powerful and provides more than 100 features for bar and restaurant owners.

Types of Restaurant Management Software

Restaurant management software is available in two types: Solutions such as HotSchedules are best-of-breed apps that cater to one specific need. Comprehensive suites such as PeachWorks are designed to take care of all aspects related to restaurant management.

Key Features of Restaurant Management Software

  • POS integration – Gather sales data from your POS solution and monitor how it impacts other areas of your restaurant.
  • Logbook – Create to-do lists, take notes, store customer feedback, and collaborate with other users.
  • Accounting – Organize your general ledger, compare financials versus budget, and produce reports.
  • Recipe management – Create and manage recipes based on inventory, set menu prices, and evaluate historical trends.
  • Inventory management – Keep track of your stock levels and generate custom reports.
  • Labor management – Create and organize employee schedules, calculate labor expenses, and manage compliance with regulations.

Benefits of Restaurant Management Software

Using a dedicated software solution to manage your restaurant offers a host of benefits compared to utilizing Excel spreadsheets or paper processes. These benefits include:

Accurate forecasting

Restaurant management solutions use historical data to give accurate forecasts of future sales, inventory needs, and other factors. You can analyze your numbers and view them in multiple ways to discover new trends.

Less number of errors

The software flags entries that look suspicious and also creates audit trails to give your accurate and complete information.

Enhanced flexibility

Cloud-based programs allow anytime, anywhere access from any internet-ready device. You can switch an employee’s schedule or generate reports from home or outside.

More effective communication

Individual user logins keep your employees updated with the information and tasks related to them. Automated reminders can ensure employees do not forget about their shift schedules and timings.

Minimizes duplicate entry

You don’t have to transfer labor expenses and inventory numbers manually into your accounting ledger as restaurant management systems can do it automatically. Plus, seamless integration between business systems ensures you don’t have to enter data twice, saving a lot of time.

Latest Trends

Investments in new technology

Similar to other sectors, the restaurant industry has also benefited from emerging innovative tools and technologies that bolster business practices. For example, SaaS solutions are more flexible and less expensive compared to conventional systems. Plus, they provide remote access and management capabilities.

Mobile POS

Restaurants are using mobile POS because owners realize that inefficient ordering processes impact customer service. A mobile POS solution helps servers to send orders to the kitchen instantly and accurately. This reduces the errors between servers and the kitchen and bar, as well as general errors.

Potential Issues

Waste of time

POS systems can sometimes huge time wasters and take chefs and managers away from the main task of service to the guest. Perpetual recipe/inventory solutions need a lot of work for setup and data entry and abound with glitches. They are not useful to small restaurants and are more suitable for large resort/convention hotels that host multiple food and beverage outlets.

Expensive systems

Restaurant management POS systems can be expensive for small outlets as you need to shell out a lot of money for installation, setup, and training. Service contracts are costly and you need to pay extra for service/tech support which may cost hundreds of dollars per hour. Thus, these systems can be too expensive for small chef- or family-owned operations and are more suitable for large restaurants.

List of Restaurant Management Software Companies

Product name:
Category:
Smart
Score:
Price:
User
Satisf.
Support:
7.4
by quote
91%
Email
9.4
by quote
100%
Tickets
7.8
by quote
85%
Live support
7.7
by quote
100%
Email
7.3
$59
99%
Live support
7.7
$49.99
50%
Phone
7.7
by quote
90%
Phone
7.9
$90
43%
Email
7.7
£9
N/A%
Live support


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Our Score Read More

Our site employs our proprietary SmartScore™ algorithm to test all the products in the Restaurant Management Software category to help you pick the best possible service. It evaluates the following elements: core components, collaboration possibilities, customization, integrations with other services, ease of use, help & support, security, support for mobile devices, ratings in media. At the moment, Toast POS is the leader in this category and our experts are really satisfied with it. After detailed research and analysis it received the best results among its competitors and we strongly suggest that you consider it as one of the options for your business.

User Satisfaction Read More

A summary of total user satisfaction with the services in our Restaurant Management Software category based on our unique algorythm that analyzes customer reviews, comments and opinions across a wide set of social media platforms in order to help you make an educated investment decision.

92%

100%

99%

90%

95%

60%

54%

95%

96%

94%

Pricing Read More

Every vendor in the Restaurant Management Software category will have a different group of pricing packages for its product and each plan will include a unique group of tools. Below we list the general pricing for the cheapest plan available for each app. Keep in mind that advanced features may cost extra.

Devices Supported Read More

An analysis of what type of devices and operating systems are supported by the listed B2B solutions in the Restaurant Management Software category, including mobile platforms and web-based solutions.

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Laguages Supported Read More

Learn what languages and countries are served by the best B2B solutions in the Restaurant Management Software category, including apps intended for international markets and created for multi-cultural groups of employees.

USA

UK

Canada

International

China

Germany

India

Japan

Spain

France

Russia

Italy

Dutch

Portugal

Polish

Turkish

Swedish

Pricing Model Read More

Find out what pricing models are provided by the vendors in the Restaurant Management Software category to check which one fits your business needs and budget best. Note that certain services can support free or freemium accounts for you to test first.

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

Customer Types Read More

An overview of which groups of companies a given B2B platform in the Restaurant Management Software category aims for, from small businesses and non-profits to big enterprises.

Small Business

Large Enterprises

Medium Business

Freelancers

Deployment Read More

An overview of what kinds of software deployement are provided by each B2B vendor in the Restaurant Management Software category. Even though almost all modern SaaS services are cloud-hosted some services may offer an on-site deployment model as well.

Cloud Hosted

On Premise

Open API