MENU
GET LISTED
GET LISTED
SHOW ALLPOPULAR CATEGORIES
36 shares
Share
36
Tweet
Share
  • Home
  • Restaurant Management Software

What is Restaurant Management Software?

Restaurant management software is designed to help users manage their food service joint. Some solutions like point of sale (POS) systems have features related to customer interactions, but more often this type of software focuses on behind-the-scenes processes such as accounting, inventory management, and employee scheduling. Show moreRestaurant management software enables restaurant owners and managers to organize back office operations. These apps are used by restaurant employees to keep track of orders, payroll, inventory, and analytics. Managers and owners can use these products to compare business practices at multiple locations, simplify the on-boarding process for new employees, and monitor employee effectiveness. Start by checking our leader Toast POS, and other recommended solutions in this category.Show less

How was this ranking made?

To prepare this ranking of best Restaurant Management Software we have checked 353 popular applications currently present on the market, analyzing their features, how easy are they are to learn, client service, possible integrations and mobile support with our patented SmartScoreTM rating system. This list has been created by Nestor Gilbert, our B2B expert responsible for the Restaurant Management Software category.

List of Top 12 Restaurant Management Software

Why FO is free Order by:
Sponsored
  • Sponsored
  • Score
Select more products to compare
Compare selected products

1. Toast POS

Our score: 9.5 User satisfaction: 98%

A software system that enables you to take your US-based restaurant business to new heights. The platform offers restaurateurs a unified platform packed with an array of sales-related features like order management, CRM, employee management, reporting and analytics, credit/debit card processing, inventory management, POS, and more.

READ REVIEW
Select more products to compare
Compare selected products

2. TouchBistro

Our score: 9.3 User satisfaction: 95%

An all-in-one iPad POS and integrated payment solution built for restaurant people by restaurant people. It is built to meet the unique needs and pace of the foodservice industry. Equipped with menu planning, inventory tracking, order management, and payment processing, TouchBistro helps manage your establishment more efficiently.

READ REVIEW
Select more products to compare
Compare selected products

3. Oracle Hospitality

Our score: 8.9 User satisfaction: 96%

Oracle Hospitality is designed to help businesses in the hospitality industry leverage today’s technologies to streamline operations and elevate the guest experience. It was created for various businesses in the hospitality industry, such as hotels, resorts, casinos, gaming establishments, and cruises. Its open architecture allows cloud-based, on-premise, or hybrid systems.

READ REVIEW
Select more products to compare
Compare selected products

4. Revel Systems POS

Our score: 8.9 User satisfaction: 98%

A powerful point-of-sale tool for the food and retail industries. It offers an extensive range of sales management tools that can be accessed via its Revel Assistant tool, a smart Management Console. Its other features include kitchen management, product management, menu building, and employee management.

READ REVIEW
Select more products to compare
Compare selected products

5. When I Work

Our score: 8.9 User satisfaction: 98%

When I Work is a restaurant management software that can help owners and managers create and monitor work schedules efficiently. You can set-up a schedule in minutes then share it right away. It also integrates with the time clock for a more efficient workflow.

READ REVIEW
Select more products to compare
Compare selected products

6. Sapaad

Our score: 8.9 User satisfaction: 100%

An affordable, user-friendly cloud-based point-of-sale system designed for restaurants, cafes, and fast-food chains of all sizes. Also known for its continuous upgrades, this POS solution is used by many foodservice firms across the world that provide walk-in, delivery, and dine-in orders.

READ REVIEW
Select more products to compare
Compare selected products

7. Menumiz

Our score: 8.7 User satisfaction:

Menumiz is a powerful restaurant management application that leverages mobile technology to create a more efficient day-to-day operation. It comes with functionalities such as table-side orders, payment, inventory, billing, discounts, floor management, and more. Restaurants can even create digital menus from mobile devices.

READ REVIEW
Select more products to compare
Compare selected products

8. ShopKeep

Our score: 9.0 User satisfaction: 95%

ShopKeep is an intuitive POS software designed for iPad and Android devices. It aims to provide common POS services, such as payments, inventory, and marketing management in the fastest and most efficient way possible. Shopkeep works best when integrated with ShopKeep hardware, a complete POS hardware system.

READ REVIEW
Select more products to compare
Compare selected products

9. 7Shifts

Our score: 8.4 User satisfaction: 100%

7shifts is one of the most intuitive employee scheduling and management systems designed to serve the restaurant industry. It provides an easy-to-use scheduler, a request management module, and has multi-location support. With its automation tools, users can save time and be more productive.

READ REVIEW
Select more products to compare
Compare selected products

10. TablesReady

Our score: 8.0 User satisfaction:

A reservation and waitlist management app with SMS paging for restaurants and other businesses. It makes it easy for managers and staff to take and manage reservations and walk-ins. All reservation details are centralized in one platform for easy access. It also features automatic SMS notification to remind the diners of their reservations.

Select more products to compare
Compare selected products

11. SpotnEats

Our score: 8.0 User satisfaction:

SpotnEats is an online food delivery clone app akin to UberEats and Foodclone, making it a viable choice for businesses that offer food delivery services to their customers that want to go online and mobile.

READ REVIEW
Select more products to compare
Compare selected products

12. AccuPOS

Our score: 7.3 User satisfaction: 43%

AccuPOS is a technologically progressive POS solution that is fully compatible with mainstream accounting systems including QuickBooks and Sage.

Why FO is free Order by:
Sponsored
  • Sponsored
  • Score
  • User Score
Restaurant Management Software Guide

Table of contents

Restaurant management software can be used by restaurant owners and employees to manage the operations of their food service establishment. But how do you select the best restaurant management software solution from the numerous good quality platforms available in the market? To help you make informed comparisons, we have prepared this detailed buyer’s guide which tells you the features and factors to look for in your search.

Get to know each product with free trial

The ideal way to start is to sign up for the free trials or demo offered by the best restaurant management software providers. This will help you to learn about the main features of each application and understand if it is the right fit for your needs. You can start by visiting the websites of these top restaurant management programs to find out if they offer a free trial: TouchBistroToast POSOrdyx, and Breadcrumb POS. These tools have received impressive rankings in our restaurant management software reviews. You can also read our comparison articles to understand the strengths and drawbacks of leading apps in this category.

Targeted Businesses

Restaurant management software can be used by restaurant owners and managers to organize back-office operations. These tools are likewise used by restaurant employees to manage business processes and daily operations.

  • Restaurants and bars. These platforms are specifically designed for businesses in the food industry. It allows managers and owners to monitor inventory, employee scheduling, table services, POS, and more.
  • Hotels and inns. Much like restaurants, hotels, and inns can take advantage of features such as billings, payments, labor management, and service management.
  • Casinos and gaming establishments. These establishments combine food and hospitality with gaming and related services. The built-in accounting, marketing, and POS systems on top of the core features make it easy to manage such businesses.

Examples of Restaurant Management Software

  • COMCASH: Offers a completely integrated retail accounting system that simplifies the management of your complex distributed organization. All aspects of conventional bookkeeping tasks are optimized for retail companies.
  • TouchBistro POS: This app is specifically designed for your food service business. TouchBistro offers an easy and smart iPad-based POS solution for restaurants, bars, cafes, and more.
  • Toast POS: An all-in-one POS and restaurant management platform. Create the best guest experience, improve operations, and boost sales with this solution.
  • Ordyx: Ordyx Standard from Ordyx POS is a cloud-based system designed for restaurants and bars. The solution allows users to stay connected to their business from anywhere around the world.
  • Breadcrumb POS: Runs on the Upserve restaurant platform, connecting payments and offering rich insights. This app is simple yet powerful and provides more than 100 features for bar and restaurant owners.

Types of Restaurant Management Software

Restaurant management tools are available in two types: Solutions such as HotSchedules are best-of-breed apps that cater to one specific need. Comprehensive suites such as PeachWorks are designed to take care of all aspects related to restaurant management.

Modern restaurant management applications also come in different forms, such as:

  • POS systems. These applications usually include core features to process sales and table orders. Additionally, they can also integrate with third-party platforms for accounting, inventory management, and more.
  • Mobile systems. Some systems take advantage of mobile devices to eliminate the need for infrastructure and hardware. Most apps are cloud-based, which further increases accessibility.
  • End-to-end systems. Most restaurant management software covers all aspects of the industry. Its core functionalities include POS, inventory management, labor management, CRM, order management, and more.

Key Features of Restaurant Management Software

  • POS integration – Gather sales data from your POS solution and monitor how it impacts other areas of your restaurant.
  • Logbook – Create to-do lists, take notes, store customer feedback, and collaborate with other users.
  • Accounting – Organize your general ledger, compare financials versus budget, and produce reports.
  • Recipe management – Create and manage recipes based on inventory, set menu prices, and evaluate historical trends.
  • Inventory management – Keep track of your stock levels and generate custom reports.
  • Labor management – Create and organize employee schedules, calculate labor expenses, and manage compliance with regulations.

Benefits of Restaurant Management Software

Using a dedicated software solution to manage your restaurant offers a host of benefits compared to utilizing Excel spreadsheets or paper processes. These benefits include:

Accurate forecasting

Restaurant management solutions use historical data to give accurate forecasts of future sales, inventory needs, and other factors. You can analyze your numbers and view them in multiple ways to discover new trends.

Less number of errors

The software flags entries that look suspicious and also creates audit trails to give your accurate and complete information.

Enhanced flexibility

Cloud-based programs allow any time, anywhere access from any internet-ready device. You can switch an employee’s schedule or generate reports from home or outside.

More effective communication

Individual user logins keep your employees updated with the information and tasks related to them. Automated reminders can ensure employees do not forget about their shift schedules and timings.

Minimizes duplicate entry

You don’t have to transfer labor expenses and inventory numbers manually into your accounting ledger as restaurant management systems can do it automatically. Plus, seamless integration between business systems ensures you don’t have to enter data twice, saving a lot of time.

Investments in new technology

Similar to other sectors, the restaurant industry has also benefited from emerging innovative tools and technologies that bolster business practices. For example, SaaS solutions are more flexible and less expensive compared to conventional systems. Plus, they provide remote access and management capabilities.

Mobile POS

Restaurants are using mobile POS because owners realize that inefficient ordering processes impact customer service. A mobile POS solution helps servers to send orders to the kitchen instantly and accurately. This reduces the errors between servers and the kitchen and bar, as well as general errors.

Potential Issues

Waste of time

POS systems can sometimes huge time wasters and take chefs and managers away from the main task of service to the guest. Perpetual recipe/inventory solutions need a lot of work for setup and data entry and abound with glitches. They are not useful to small restaurants and are more suitable for large resort/convention hotels that host multiple food and beverage outlets.

Expensive systems

Restaurant management POS systems can be expensive for small outlets as you need to shell out a lot of money for installation, setup, and training. Service contracts are costly and you need to pay extra for service/tech support which may cost hundreds of dollars per hour. Thus, these restaurant management tools can be too expensive for small chef- or family-owned operations and are more suitable for large restaurants.

Restaurant Management Systems vs. Point-of-Sale Systems

A point-of-sale (POS) system is developed to handle transactions. It includes a database of products and their prices to simplify the processing of purchases, returns, or exchanges. Modern POS apps are also available on mobile devices, so there is no need to install hardware.

On the other hand, restaurant management software is designed for businesses in the food and hospitality industries. It usually includes a POS module or has the ability to integrate with a third-party app. On top of that, it also comes with features such as labor management, inventory management, reservation system, payment processing, billing, and more. Managers can also generate reports and monitor real-time insights for data-driven decision-making.

Factors to Consider when Choosing a Restaurant Management Software

A restaurant management system will be used to manage your daily operations. That is why you need to make sure that it can handle your business’ specific needs. Here are a few factors to consider when choosing the right RMS:

  • Usability. You and your staff should be able to understand and use the system without the need for extensive training. The interface should be intuitive so you can focus on providing top-notch services.
  • Scalability. The platform should be able to handle a growing business. It should enable you to add new terminals, users, and customers. Modern RMS also comes with add-ons and advanced functionalities for growing businesses.
  • Type. RMS comes in different types and functionalities. Some only work on specific devices, such as Android or Apple. Additionally, others can be customized to adapt to your workflow.
  • Integration. While an end-to-end system can do a lot of things, you may need features not available on the platform. As such, it should be able to integrate with other applications so you can extend its functions.

List of Restaurant Management Software Companies

Order by:

Newest
  • Newest
  • Score
  • User Score
Product name:
Category:
Smart Score:
Price:
User Satisf.
User reviews:
IvyPlex reviews

IvyPlex

Restaurant Management Software
8.0
By quote
100%
Sprwt reviews

Sprwt

Restaurant Management Software
8.0
$250
98%
SevenRooms reviews

SevenRooms

Restaurant Management Software
8.8
By quote
100%
Bingage reviews

Bingage

Restaurant Management Software
8.0
₹700
97%
APICBASE reviews

APICBASE

Restaurant Management Software
8.0
By quote
100%
POS Nation reviews

POS Nation

Restaurant Management Software
8.8
$69
77%
Menu 5in1 reviews

Menu 5in1

Restaurant Management Software
8.0
By quote
-
Upserve reviews

Upserve

Restaurant Management Software
8.9
$59
-
Evergreen reviews

Evergreen

Restaurant Management Software
7.3
By quote
-
biz1book reviews

biz1book

Restaurant Management Software
8.0
$39
-
Waitré reviews

Waitré

Restaurant Management Software
8.4
$29
-
Restaurant Manager Pro reviews

Restaurant Manager Pro

Restaurant Management Software
8.0
$34.95
-
SpotnEats reviews

SpotnEats

Restaurant Management Software
8.0
By quote
-
Harbortouch reviews

Harbortouch

Restaurant Management Software
8.6
$29
-
Oracle Food and Beverage reviews

Oracle Food and Beverage

Restaurant Management Software
9.2
By quote
94%

Things to consider when you invest in a SaaS

Disaster recovery and security are two key aspects that need to be considered by SaaS buyers when evaluating potential vendors.

Many SaaS vendors do not have a disaster recovery site. Therefore, ask the following questions to your shortlisted providers: How do you test your disaster recovery procedures? What is your recovery time? How often do you test? Do you have dispersed infrastructure; are your chief site and your disaster recovery site positioned in different geographical locations?

You need to be aware that many SaaS vendors do not use enterprise-grade infrastructure to install SaaS apps. Many systems have multiple providers. For example, there may be a firewall provider, an Internet provider, and a few others too in the mix. If an issue rears up, there is a lot of finger-pointing. This issue is common with on-premise IT platforms. The solution is to decrease the number of vendors so that there is accountability to ensure they take responsibility about performance.

Ask the potential SaaS providers the following questions about security: Is your company SAS70 compliant? What security processes are used at your data centers? What security audits and principles does your firm follow? Who manages access and identity management, web application firewalls, log file management, and network connectivity?

Needless to say, take your time to research carefully and get the answers to the above questions before you invest in an apt SaaS system.

Frequently asked questions about Restaurant Management Software

What is the best restaurant management software?

The best restaurant management software is Toast POS. It is a cloud-based system that leverages tablets for better accessibility. It includes powerful functionalities such as POS, credit card processing, reporting, CRM, and more.

The application also comes with menu management features. You can set time-specific menu pricing, such as happy hours. It is also easy to customize menus for various types of customers. You can even organize the menu into groups for better organization.

Another notable feature is Toast POS’ payment functionality. The “pay at the table” module allows for the printing or emailing of receipts right on the tablet. Customers can even tip the staff easily. The built-in loyalty program can convert payments into points to attract regulars.

What are the benefits of restaurant management software?

While restaurant management systems provide a myriad of benefits, they should provide the following core benefits:

Better inventory control. Inventory and supplies are some of the most complicated parts of running a restaurant. An RMS makes it easy to monitor expenses, purchases, and stocks. It also includes real-time data, so you know when you are about to run out of supplies.

Easy staff management. Easily create and share schedules with your staff, chefs, and supervisors. Some systems even come with time clock apps so employees can easily clock in and out.

Sales tracking. An RMS consolidates sales, income, expenses, and other financial data, so it is easy to see revenue opportunities. It makes it easy to process financial statements, profit and loss, taxes, and more.

What are the features of restaurant management software?

Evaluating restaurant management features can be overwhelming. A robust system should at least have the following functionalities:

Billing. Probably one of the most important features of an RMS, billing tools should be able to process orders, tips, and more. The entire menu should be readily available and optimized to allow for upselling.

CRM. Having a record of your customers and their past transactions will allow you to understand their interests. Then, you can use this information to create loyalty programs, new products, services, and more.

Inventory management. An RMS should allow managers and owners to easily monitor supplies and other raw materials. A good system should also include real-time alerts so you can keep tabs on various items that need restocking.

Employee management. The platform should allow you to manage employees with different roles and responsibilities. Additionally, you should be able to create, modify, and approve schedules to maximize your workforce.

Reports and analytics. The system should continuously collect data based on your daily operations. It should produce results quickly so you can see whether your business is doing well or not.

What is the easiest restaurant management software to use?

Restaurant management platforms should be designed with ease-of-use in mind. Users should be able to start using the application right away without the need for extensive training. Here are some of the easiest RMS to use:

TouchBistro. It leverages the intuitive user-interface of the iPad to provide powerful solutions for restaurants and bars. It includes powerful features such as inventory monitoring and menu planning. The all-in-one solution makes it easy to process orders, tips, promotions, and more.

Sapaad. The application is known for its usability and regular feature updates. It can be customized for different types of restaurants, from large chains to small enterprises. The app can process dine-in, take-away, walk-in, online, and delivery orders in one place.

Menumiz. The app allows customers to access your restaurant’s menu right from their mobile devices. Your staff can process payments, orders, and tips easily as well. On top of that, the system includes inventory management, order management, loyalty program, kitchen management, and more.

What is a good free restaurant management software?

A full-suite restaurant management software can be expensive, especially for small restaurants. However, there are free options available in the market, such as:

Floreant POS. The open-source POS includes advanced functionalities that allow you to manage various aspects of your restaurants. Aside from point-of-sale features, it also includes kitchen control, table services, tax computation, and advanced reporting.

eHopper.The free POS system is created for retail stores, merchandisers, convenience stores, and, of course, restaurants. It comes with features such as restaurant table management, online ordering portal, order management and tracking, customer management, and more.

Nestor Gilbert

By Nestor Gilbert

Senior writer for FinancesOnline. If he is not writing about the booming SaaS and B2B industry, with special focus on developments in CRM and business intelligence software spaces, he is editing manuscripts for aspiring and veteran authors. He has compiled years of experience editing book titles and writing for popular marketing and technical publications.

Updated

Why is FinancesOnline free? Why is FinancesOnline free?

FinancesOnline is available for free for all business professionals interested in an efficient way to find top-notch SaaS solutions. We are able to keep our service free of charge thanks to cooperation with some of the vendors, who are willing to pay us for traffic and sales opportunities provided by our website. Please note, that FinancesOnline lists all vendors, we’re not limited only to the ones that pay us, and all software providers have an equal opportunity to get featured in our rankings and comparisons, win awards, gather user reviews, all in our effort to give you reliable advice that will enable you to make well-informed purchase decisions.

TOP